General
“POS” is an acronym for “Point of Sale which is in itself a shorter form of “data capture at the point where a sale is made”. The term came about as evolving computer hardware and software made it possible to capture the sale information at the time the sale was made.
No, it is FREE with no obligation to purchase
No. We will assess your current hardware and if it complies
with our software, it can be used. We provide a all in one solution, from the
software, hardware and training.
POS software that has an offline mode will continue to work,
even during a server interruption, depending on the existing battery level.
When the connection re-establishes, the data from the offline transactions are
uploaded to the memory for use in transaction details and reports.
Yes. Each store communicates through a secure cloud server,
giving you a real time view of your business.
Yes, HRK can split multiple forms of payment on a single
transaction.
Yes, a yearly licence renewal will apply
Yes. Our offering includes Anti-virus software, camera surveillance and fingerprint ID readers/ scanners.
Fingerprint ID readers are used for time keeping functions requiring the staff to validate themselves with their fingerprint when clocking in and out of the POS system. This eliminates the opportunity for buddy-punching which can create unearned payroll expense for the restaurant.
The second use of fingerprint ID readers is to limit manager access to the POS system by requiring them to validate themselves when doing voids, discounts or other manager functions.
Fingerprint ID validation also improves manager accountability since the manager must be present to access the POS system.
Switching
No, with our competitive pricing our deals are structured to ensure that the conversion process is as cost effective and efficient as possible.
Yes, Installation is included
No, while we assemble your system, our technicians prepare
your data for installation on to your new system. After your data is converted
and thoroughly verified by our technical team, it will be installed for you.
It depends on your current RAM (8GB), processor capabilities
(CPU/ Motherboard) and whether it is Touchscreen enabled.
Training
Training is provided either at HRK Main Office or On Site –
Additional Fees will apply.
No, standard training is given at an intermediate level.